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Business Support Specialist
The Business Support Specialist is responsible for processing orders, processing opportunities, and closely following respective procedures for both processes. Responsible for administrative support duties, which may include answering the telephone, directing calls to appropriate personnel, greeting the public as they enter the OPTK Networks® office, answering questions.
The Network Technician is responsible for monitoring network stability and customer circuits for OPTK Networks®. The ideal candidate should be comfortable with being the next level technical support consultant and capable of triaging a situation based on the needs of the customer and/or network. When not troubleshooting an issue, the Network Technicians primary responsibility will be to facilitate the continued growth of the network, without compromising its integrity.
The Field Technician is responsible for installing new fiber services for customers as well as testing and troubleshooting new and existing circuits. This position receives guidance from Field Engineers, the OSP Manager and works closely with internal Network Technicians and Network Engineers.
Business Development Executive
The ideal candidate will have a natural love for the sales process. Business Development Executives should not shy away from finding new contacts within existing partner organizations. They should also exceed at maintaining relationships with existing points of contacts while identifying new opportunities. Only those with high integrity and a drive to exceed expectations should apply for this position. OPTK Networks goal is to exceed our customers’ expectations and we are dedicated to serving our customers in that manner.